Food Delivery Apps: Last Week Tonight with John Oliver (HBO)

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Published 2024-04-04
John Oliver discusses food delivery apps, how they are both helping and harming restaurants and workers, and why starting an orphanage definitely should not be your side hustle.

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All Comments (21)
  • In the netherlands, deliveroo workers sued deliveroo for requiring them to become independent contractors, which takes them away from a lot of worker's rights we have here. The judge decided that deliveroo is not allowed to do this, and then they just quit doing business in the entire country lmao
  • @KaiserSpherical
    Big Food Apps: "We are barely making a profit!" Also Big Food Apps: "Here is $184 million so that we don't have to give our employees health insurance."
  • @amyann47
    We stopped using delivery apps. It’s so expensive. I thought food prices eating out skyrocketed. Except we started actually going to restaurants and it’s like $30 cheaper.
  • @official_cramos
    Safety is huge. It taught me poor driving habits to make the unreasonable delivery times to not get negative ratings and it could have cost me my life in a huge crash
  • @danmorris8714
    Maybe we should focus on the fact that US tipping culture has incentivised places to pay a lower wage for the food service workers.
  • As a european hearing People say "make sure you tip" is so weird. no, make sure workers are paid a living Wage. The employer needs to pay his employees not the customer.
  • @mattqueen4140
    I drove for door dash for awhile. Most reviews and people were great, however here are some negative reviews that I got: 2* My cold stone ice cream was melted when I ordered from 25 minutes away from my home 1* The store didn't have the drink that I wanted 1* Food not delivered (the store they ordered from was closed and I had to call and cancel their order) 1* I called to inform the person the machine was down and asked what they wanted instead, I gave that to them and then they gave me a bad rating because it wasn't what they originally wanted When you factor in wear and tear on a vehicle, the inconsistencies in tipping, waiting around a restaurant because the order isn't ready, app mistakes causing a picked up order to be requested over and over it made it no longer worth it. When factoring in those items, I was making less than $8/hr
  • Got my first delivery job at Domino's in 2003. When Katrina hit in 2004 and gas prices soared, Domino's starting charging $0.99 or $1.99 as a delivery fee. It was a "temporary" fee while they adjusted to the price increase of gas. Temporary....
  • @johnaaron37
    I'm so sick of hearing someone referring to a person's 2-5th jobs as "side hustles". If you need multiple "side hustles" to live they are JOBS.
  • @me0101001000
    "Choose your hours" As a PhD student, that's such a huge trap. It's a morbid joke in grad school that "You have the freedom to work any 80 hours you want each week."
  • @jobro724
    This is why I stopped using delivery apps 3 years ago and instead started calling the restaurants for pick-up orders. Not only do the restaurants I like makes a better margins and can stay in business, but also it takes me less time to drive to the restaurant, grab my food and come back home than it takes with the delivery app. So I encourage my restaurant, pay less, have hot food, eat earlier and all it cost me was a 15-20 minutes drive.
  • @Tralfazz74
    As someone who works at Little Caesar's, half of dashers show up well before we have the food ready. They're normally on top of it, and we're the ones taking a while
  • @bubediscuss
    Ah yes, delivery apps, where a $17 dish somehow rounds to $46.53 at the checkout window every single time
  • @thelexicon7294
    Still can’t get over the order I placed last week. The delivery guy didn’t show up and vanished off the map. After two hours I contact support and ask them what’s going on. They call the delivery guy and tell me that “They can’t seem to reach him, it’s odd that he vanished en route, this has never happened before.” I say that I really hope he’s ok and they should definitely check on him in a bit, to which they reply asking how I’d like my refund. I tell them, then reiterate that I hope they can get in touch with the driver and I hope nothing happened to him. They tell me that the restaurant still delivers, so I can reorder, and this behavior is not up to their usual high standards. I tell them, yup, I’ll order again, but also, they have a driver missing. And they ask me to positively rate the interaction and to have a nice day.
  • @guitaraffa
    Aside from freshman year in college, I've stubbornly never once gotten food delivered. If it's close enough for delivery, it's close enough for me to go there myself.
  • @user-ff6yo2bm6f
    I work at Circle K. Tons of Uber and Lyft drivers come in for gas. So many of them have zero idea that they should be saving their gas reciepts for when they file taxes, because many of them seem pretty unaware that they even need to file taxes, much less that they can deduct expenses related to their car. These apps should be required to educate their drivers on these things. I know its just one in a huge list of disgusting abuses by these companies, but it just really upsets me.
  • @Doctor_Joey
    Despite the $40 cost for delivering a $12 meal before tip, somehow the apps manage to not turn a profit. Instead of paying lobbyists, perhaps they should keep that money.
  • @elwoode8664
    The right thing with the "enshittification cycle" is to abandon ship immediately when the rates go up and the service goes down.
  • I had my roommate lock all of the food delivery apps so I stopped using them. I’m seeing $20+ in fees and delivery costs for orders as low as $30. If I want takeout, I’ll just go to the restaurant.