Which phone, laptop and tablet brands break down the most? (Marketplace)

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Publicado 2021-01-08
Of the electronic devices used in Canada, LG smartphones are most likely to have broken over the last five years, a CBC Marketplace investigation reveals. More than 3,000 Canadians took part in the survey about smartphone, laptop and tablet breakdowns and repairs. Here’s how Apple, Samsung, HP, LG, and Acer devices rank when it comes to their lifespan and ability to be repaired.

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Todos los comentarios (21)
  • @Shankovich
    I understand the phones, but complaining that a 10 year old laptop doesn’t hold a charge and that they’re “busted”?? Still running, those are pretty durable laptops if anything
  • @White03T4RV82WD
    The people complaining about broken screens are like them crashing their car and complaining that their car is crashed.
  • @MrMackanno
    CBC's way to take on any topic: "let's compare broken phones: a 3 weeks old Samsung vs a 3 year old iPhone"
  • I swear to God I haven’t broke a phone in 6 years people are just careless nowadays 🤔
  • @Coltoh.
    As someone that repairs over $1000 worth of electronics every day, I found the idea behind the episode admirable, but the execution was honestly garbage. Should have been much more informative in explaining battery life expectancies, common part cost or repair cost comparisons between brands, part serialization, etc rather than just cherry pick a few apparently unrepairable devices with no explanations. The takeaway here for the layman will be “nothing’s fixable, but if I b** at the OEM enough maybe they’ll fix what I broke for free”. Would have been much more informative to cut back on the consumer interviews who don’t have the slightest idea and instead interviewed the people churning out affordable screen and battery replacements in third party repair shops.
  • @anthonyf3957
    This video is half-assed and not at all comprehensive.
  • @yaughl
    "My 10 year old laptop is having issues". *presents budget looking laptop they're lucky to get a few years from let alone 10, basically 7 years of good luck SMH.
  • Any of the people that had broken screens, they should’ve had a case on and a screen protector, because it’s clear that they dropped it all on their own.
  • @mirkokeca4853
    Honestly this episode is just filled with bad examples. Its good that you are bringing light to this topic but please do it right. Literally go ask Louis Rossmann.
  • @AProvocateur
    "$1300 for a phone is ridiculous" I agree, stop buying them then.
  • @e39purist89
    "Now Tablets: Apple vs Everyone Else" Proceeds to show an iPad on the counter side and a Galaxy Fold.
  • @AaronTsuii
    "it's almost like they build the batteries not to last" DO YOU EVEN SCIENCE?!?!?!??????
  • @evolved326
    "Were you out on the blazing sun? No! ...Now that it broke, I can't take it back to work with me in the blazing sun!"
  • "Only watched YouTube on this Acer laptop so it's been barely used." Any trustworthy technician would disagree with that statement. I'm sorry Marketplace, this episode is just filled with poor journalism and reporting.
  • @RamatiKat
    The best part of the episode is Ricardo informing us about Québec laws.
  • I just really wish devices just return to that easy design where the backings can easily be removed and consumers replace batteries themselves.
  • @yodelman6478
    This was hard to watch as someone who works with batteries. Wow. Someone might wanna give them a brush up on what lithium ion is..... my god. Makes u question a lot.
  • @rizwan6659
    “They almost feel like make the battery not to last” That’s how lithium ion battery works sir
  • @googleplusisdead
    Someone should interview CBC about all the negative reactions to this fluff piece... :)
  • @lukeh9300
    Who wrote this video?! It jumps all over the place and shows irrelevant data and questionable facts while ultimately going nowhere.