Worse Than Walmart: Dell G5 5000 PC’s Garbage Parts & Hidden Charges

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Published 2021-05-18
Our Dell G5 5000 pre-built gaming computer review looks at quality & Dell’s shady billing practices. One video won’t be enough to contain all the issues we had with Dell’s prebuilt.
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Watch Part 2! Looks at bloatware, thermals, gaming performance, noise, and more:    • Dell's Dumpster Fire: Bloatware Uses ...  

This is our review of the Dell G5 5000 gaming PC, an i5-10400F model with a GTX 1660 Super and a single stick of 8GB of RAM. This part focuses on the build quality, the shady billing practices (of our separate Alienware PC we bought), and the proprietary, unusable nature of the components Dell selected. This thing is worse than the Walmart PC we reviewed, because at least that system could have its parts mostly salvaged into something else. Our gaming, thermal, noise, and power benchmarks for the Dell G5 5000 will run in a second video, publishing a day after this one, so be sure to subscribe for that.

Watch our Walmart Gaming PC tear-down:    • Walmart Gaming PC: How to Do Everythi...  
Watch our Pre-Built Buyer's Warnings:    • Warnings About Pre-Built PCs: Proprie...  

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RELATED PRODUCTS [Affiliate Links]

(If you really must) Dell G5 5000 i5 Gaming PC on Amazon: geni.us/R6F03Mb
Some random Pre-Built Gaming PCs on Amazon: geni.us/UPWiwC
Or DIY it with an Intel i5-10600K on Amazon: geni.us/9xEIUZ

TIMESTAMPS

00:00 - Dell is Actually Insane
04:18 - Dell G5 Specs & Pricing
05:28 - Dell Tried to 'Hack' Us
07:06 - Tear-Down of the Dell G5 5000
11:49 - Dell's Weird PSU & Other Components
17:19 - Hiding Under the Front Panel
19:53 - CPU Cooler is LOAD-BEARING
21:37 - Summarizing the Proprietary Components
24:19 - Sketchy Billing Tactics
27:45 - Conclusion: DO NOT BUY

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Host, Writing: Steve Burke
Video: Andrew Coleman, Keegan Gallick
Testing (part 2): Patrick Lathan

All Comments (21)
  • @GamersNexus
    Answering your burning question: "Steve, do you have a personal chef?!" We pay for only the finest fast food from the world-renowned King of Burgers and Queen of Dairy, alongside masterchef McDonald. Speaking of spicy fast food, you know it's a spicy one when we sponsor our own video. Support GN & get a Modmat, Mouse Mat, or other item: store.gamersnexus.net/ Watch Part 2! Looks at bloatware, thermals, gaming performance, noise, and more: https://www.youtube.com/watch?v=5N7aYtkzKJc Buy GN's Red & Black Mouse Pad: store.gamersnexus.net/products/gn-charge-redblack-… Blue & Black Mouse Pad: store.gamersnexus.net/products/gn-component-bluebl… Wireframe Desk-Sized Mouse Mat: store.gamersnexus.net/products/gn-wireframe-mouse-… Watch our Pre-Built Buyer's Warnings guide video if you're going to buy a gaming PC pre-made: https://www.youtube.com/watch?v=cKxBogvUe_c
  • @johnr4724
    'worse than walmart' that really says a lot
  • @jabels4479
    2004: Dude! You’re getting a Dell! 2021: Dude... You’re getting a Dell?
  • @lw8882
    Charging for a free item = illegal Telling the customer you didnt mean to let them know you committed fraud on purpose = priceless
  • @DrTedEsq
    I've known since the 1990's, that the easiest way to tell if a Dell computer is garbage or not, is to look at the nameplate. If it says Dell, it's going to be garbage and should be avoided.
  • @proscriptus
    Dell: starts to recover from being savaged by Linus. Steve: Ahem.
  • @bobsamurai
    This looks like a computer built to last a week longer than your warranty.
  • @ShartSydePhil
    I can't believe they put a side panel window on that monstrosity like you'd actually want to see what's inside it
  • Labeling a paid service as “free” definitely seems illegal, and responding to it by trying to hide it in other more obscure line items or mixed into the total PC cost seems significantly more illegal That’s like getting accused of murder and telling the cops to “give me a second to get rid of these bloody clothes”
  • @latioseon7794
    Its like they thought of every single method to stop you from upgrading anything, Louis Rossman would love this thing..
  • @xx420jin69xx
    "Load bearing cpu cooler" might be the best thing I've heard since "out of the box thermals"
  • @adecree
    Dell literally tried to upsell Linus on the same sneaky charges in 2 secret shopper episodes! Extremely shady.
  • @JimDean002
    The window makes perfect sense. It's actually a vintage display model that's meant to show your kids what their father's computer look like
  • @anthonywong7004
    "There are good prebuilts out there. In theory. We're working on finding them for you." We feel you Steve
  • @wrash
    Dell: We're gonna do the cheapest, shittiest-looking internals we can (not) get away with. Also Dell: Let's put a window on it!
  • @j.d.4697
    When you add RGB it's called Alienware.
  • @therealMrA
    The funniest part of this video is Steve crediting Dell for not putting the front IO in the front panel only to find out what's really happening later
  • "So, what you're saying here is not that you didn't intend to charge me this $67, you just regret that I was able to notice it." Dell: "Yes."
  • @MontroseChloe
    Remember when the Dell actor "DUDE you're getting a Dell" guy got caught smoking weed and they fired him? It was SO weird. I was always told weed was a Gateway drug.
  • @florisvideler
    I regularly come back to this video to remember even though life might be going shit sometimes, at least im not like dell. I've seen this video at least 5 times and i still cant get over how dell made every part inside look like absolute grabage, to a point where its genuinely impressive.