How AI And Automation Are Taking Over Grocery Stores And Drive-Thru Lanes

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Published 2024-07-15
From fully autonomous fast-food chains to smart carts lining grocery store parking lots, the way the food industry looks is changing due to massive investment in AI technology. The American consumer is starting to pull back on spending and rising food and labor costs are causing the food industry to invest more into automation to lower labor costs and improve sales, in order to stay competitive and take advantage of shifting consumer taste.

Chapters:
0:00 Introduction
2:34 CH 1. Digitizing food retail
5:35 CH 2. The risk and reward from robots
8:30 CH 3. What’s next?

Produced by: DeLon Thornton
Camera by: Kaan Oguz and DeLon Thornton
Edited by: Michael Hoyt
Graphics by: Christina Locopo and Jason Regniato
Supervising Producer: Jeniece Pettitt
Additional Footage: Getty Images

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How AI And Automation Are Taking Over Grocery Stores And Drive-Thru Lanes

All Comments (21)
  • I hate that self-checkout is called "self-checkout" because the machines often error and require an employee to come scan their badge to make the machine work right. It defeats the whole purpose of self-checkout.
  • Companies blame "labor costs" yet wages haven't kept up to home prices & cost of living.
  • I guess they can then turn the employee parking spaces into homeless camps for the former employees.
  • @TalynWuff
    These same companies removing labor are the same ones who will cry and wonder why nobody is buying their product, when there are no jobs to pay people with in order to buy goods and services.
  • @hayesab26
    I wonder how much a toddler will cost when they ride in one of those
  • 1:30 This is what’s wrong with America. Everything is about profits. A company could make $50 billion but if they make $50 billion the next year, their company is considered to stale and dying. That company could’ve had an amazing product but now they need to cut something(usually ends up being quality) to please shareholders.
  • @petersv
    As we saw with Amazon. AI stands for “An Indian” in the grocery market
  • What happens when technology puts so many people out of work there isn't enough people to buy their products?
  • @ArchThaBoss
    Who’s going to have money to spend at these stores if everyone is out of a job because of ai and prices are through the roof? Lol
  • Blaming company operating cost increases on ingredient cost inflation and not on wildly increased CEO and upper management salaries is madness. Ingredients and shipping have gotten more expensive, sure, but not as much so as CEO raises and bonuses. You can't claim to be hurting financially to justify price increases and simultaneously pay your CEO $19.2M USD and continuously giving raises and bonuses to those already earning millions and millions each year. ..Inflation is NOT the core problem for overhead cost increases leading to price increases.
  • @saminnippon
    it’s not about labor costs, it’s about corporate greed
  • @Phostings1
    Shareholder, Shareholders, and shareholders. This is all I hear.
  • @Lidwig
    Corporate greed at an all time high what a damn shame
  • @raylemus72
    Hey fast food industry! After looking at some of your reported financial statements, if I ever go to one of your automated stores, I expect at least a 20% discount in your prices! For those of you that can read financial statements, take a look at their net incomes, and margins. These people can easily afford to pay a national average wage to employees without affecting their bottom line much. A corporation with their investment interest, can NEVER make enough money.
  • Greedy corporations desperately trying to blame increased prices on workers when it is really just them increasing their profits. Really irresponsible to not have balanced reporting here.
  • Self service at grocery stores is me working for the grocery store for free so they can make more money. It makes me absolutely furious. If I'm doing self-checkout I want a 15% flat discount.