Global IT outage: 'We're deeply sorry', CrowdStrike CEO George Kurtz says
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Published 2024-07-19
Speaking to our partner NBC, Mr Kurtz said 'We're deeply sorry...the global issues were caused by a single faulty content update'.
He added 'That update had a software bug in it and caused an issue with the Microsoft operating system...we identified this very quickly and remediated the issue'.
Read more: news.sky.com/story/outages-latest-airports-busines…
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All Comments (21)
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The irony of a cybersecurity vendor causing the biggest outage in history.
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Imagine the the law suits.....
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A software bug that flattened worldwide travel. Where is their contingency plan.
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"We don't always test our code but when we do, its in Production" - Crowdstrike
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Tbh in this day and age. Whoever holds the key to the Internet holds the key to the whole world
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My Nan has been unable to play Gala Online Bingo since last night. Now she will be forced to find some other way of losing seven hundred pounds in four minutes. 🤢🤢
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A cashless society? No, thanks.
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and this is why we must ALWAYS HAVE ACCESS TO ‼️‼️ C-A-S-H ‼️‼️
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Don't put all your eggs in one basket
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Its almost as if running the world's digital infrastructure off of one operating system is a bad idea....
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I was an IT professional for over 30 years. This should never have happened. There are no excuses. CrowdStrike should have a very rigorous testing programme to ensure that no release is sent out that might cause this kind of failure. Companies like, the airlines, banks and retail services, should test prior to updating their systems. The issue here is that there is a reliance on over-the-air updates that happen automatically, often overnight, that the effected companies generally have little control over as the software is third party. No one sees the problem until business starts in the morning and by then it is too late to fix it before customers are affected. This must change. Government legislation should be brough in to prevent it and make directors financially liable.
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Why wasn’t it tested before release?
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Protest the Cashless society!
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Cash was king again
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Because companies don't spend money on redundancy, they arent Space travel.
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"We're sorry " "Sorry " We're very sorry *rub rub "
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I know businesses that have lost money today as they couldn’t take bank card payments. Naturally the potential customers walked-off never to return. I bet the business still has its bills and operating costs to pay.
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It's so weaselly of him to try to pass the buck on to Microsoft for this one. The systems were apparently working OK before they applied their update. But everyone's heard of Microsoft, only people in the industry have heard of Crowdstrike, so people will assume it's a Microsoft problem. It's so ironic that the security software provider managed to cause the problem that their product is intended to prevent.
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Its not a bug, its a feature.
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"It was only the Microsoft OS that was impacted" What an amazing understatement.