English for Call Centers 🙋🏻‍♀️ | Role Play Practice | Phone Company

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Published 2022-10-31

In this lesson, two model conversations are used to help call center operators and agents practice telephone skills with customers. Viewers can role play each of the mock telephone conversations to help improve their English language and customer service speaking skills. This lesson will help anyone looking to sound more polite and professional in the workplace. Additionally, it is an excellent English language training resource for people looking to work in the English call center business, and also for BPO call center businesses to use for employee training practice.

As an added bonus, viewers will also learn how to reduce monthly smart phone data use which could help reduce their cell phone or mobile phone charges from providers.

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Steve

#SnglStepEnglish #EnglishTeacher #CallCenterEnglish #CallCenter #CallCenterEnglish #EnglishTraining

⏱TimeStamps⏱
0:00 - Role Play Practice Call #1
6:38 - Role Play Practice Call #2

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All Comments (21)

@davidcenteno6225 9 months ago

It looks easy but in fact to deal with customers in tech support means having lots of patiences
@artwiler4140 1 year ago

In reality, the customers are faster 10x than this.
@karacover 5 days ago

If the customers were this polite, I´m sure it would make customer service jobs much easier.
@MyEnglishChannel 5 months ago

Nice video 👍thank you for sharing this video. It does help us English learners to learn real-life conversations .. 😍
@ferlujan3822 1 year ago

Good lessons to practice my English, I what exactly I was looking for.
@bryangeovannyvalientechue9345 6 months ago

Excellent vídeo. ✅☑💯 Thanks a million. God Bless You.
@user-fj3lx4vx1p 1 year ago

Thanks so much sir, i'm learning of your videos!!
@mohamedmifras8274 1 year ago

The new video has come out. Nice to see this Thank you so much sir. It helps me .
@user-zr1ol6co7u 7 hours ago

This was helpful
@luisantoniomartinezcruz4122 9 months ago

Thanks a lot this super useful to get some ideas about what to say in an interaction with a customer
@sergioestuardocontrerasova4577 1 year ago

Thanks for the video
@ibrahimsheikh7050 1 year ago

Nice, very helpful
@sharifzadasharifzada1229 1 year ago

Lovely
@juanpablosoto3869 4 months ago

Thank you so much 🎉
@AhmedEinstein60 8 months ago

Really great
@melpherrubillar6764 5 months ago

Wow this is good for beginners like me.
@betymonrroy1700 5 months ago

thank for sharing this 😚😚
@danq456 1 year ago

Buenofone hahahaha. Nice video btw. Please do one with more realistic scenarios and live calls where we can see an interaction in normal speed if possible
@mohamedenatighk 1 month ago

Excellent ❤
@beronicapaulino9096 1 year ago

thank you so much