Useful English Phrases and Tips for Call Centers #callcenterenglish #speakenglish #telephoneenglish

I've been researching a lot of these kind of call center english vids. Yours is one of the better ones out there. Call center communication is hard. What peolpe in training really need is to practice acknowledging customers Issues along with the emotion attached to them. I've notticed most people here on youtube making videos are english teachers. Most of them are offering Canned staements for students to memorise, what is really needed is teaching people how to soecifically acknowledge key stressed words that the customer is using, that way they can feel heard and relax. You have much more insight into call center communication and it really shows.

Great tips! Very nice way of talking and teaching as well. Thank you so much! 💓💐

Really u r stable and calm minded.

Simple,useful and comprehensive. Great video !!

Pues yo estoy aquí solo para decirles que no se desanimen y sean súper constantes en el aprendizaje y la práctica del idioma inglés. 🌟 Esto me han ayudado a convertirme en una persona bilingüe. Yo hago videos animados con mi propia voz para luego subirlos a mi canal. Me ha resultado una forma bastante entretenida de aprender la pronunciación correcta de muchas palabras y adquirir fluidez. Si son constantes y se esfuerzan mucho, en unos meses tendrán esa libertad y fluidez para hablar inglés. 💪 No se rindan!

What a helpful and informative video! Thank you so much Flo :)

Pure gold! Thank you for the recommendation.

Hello, thanks a lot for shared your knowledge. God bless you!.

It seems like so long ago, but I worked in a call center for a few months before I got my first full-time teaching job in Texas. I met some of the most friendliest co-workers I've met and had some great times making each other laugh as a way to deal with some of the stresses you deal with a job like this. If I could add another tip on this video, it would be to build relationships with those you work with and know what you're going through...and of course, keep practicing key English phrases! Feel free to share your own experiences here! I'd love to read about them.

Wonderful. I have just encountered your lecture. This is the lecture that I have been looking for many years. The English lectures being given in ESL programs mostly don't match the real life conversations. Please make more videos like this.

Its a perfect guidance for call centre job... Thanks for sharing

You seem to be a sweet person. If it is so, i wish you always have a wonderful life. We need good people in the world.

Thanks for your advice. It's very helpful.

Absolutely Amazing content

Thanks a lot for giving us nice tips and tricks and for being polite courteous and calm in any situation 👌🙏👍🙏🔥🤞

Thank u Ma'am for helping us to teach about spoken English

This video is helping me so much. Your voice inflections and intonations are perfect. Thanks.

Good to teach valuable video...🙏🙏🙏🙏

thanks for your video i like the fact that you say smile when you speak that makes you more approachable , i will certainly smile alot during my english test tomorrow!

I recently joined call centre and i really need this type key and tips thank you mam❤️❤️❤️🌹