The "Other Shop" Told This Lady She Needed A New Instrument Cluster...

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Published 2024-05-10
In this video I bring you along as I look at a ladies 2012 Toyota Rav 4 that is having issues with the cluster. She had it at another shop and was told she needed a new instrument cluster. It doesn't take long to find out the cluster is fine but there is a big problem with the data network. Let's have a look and find out what the real issue is.
-Enjoy

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Due to factors beyond the control of South Main Auto Repair, it cannot guarantee against unauthorized modifications of this information, or improper use of this information. South Main Auto Repair assumes no liability for property damage or injury incurred as a result of any of the information contained in this video. South Main Auto Repair recommends safe practices when working with power tools, automotive lifts, lifting tools, jack stands, electrical equipment, blunt instruments, chemicals, lubricants, or any other tools or equipment seen or implied in this video. Due to factors beyond the control of South Main Auto Repair, no information contained in this video shall create any express or implied warranty or guarantee of any particular result. Any injury, damage or loss that may result from improper use of these tools, equipment, or the information contained.

All Comments (21)
  • @MikeBrown-ii3pt
    I was waiting for Luna to snatch up a mouse and say "Here's your problem lady!
  • @kenklak
    Finding this issue isn't the miracle, the miracle is finding a smart, honest mechanic that doesn't take the parts cannon to every repair.
  • @techdude2000
    I’ve been an electronic tech since 1983 and you are by far one of the best troubleshooters around. You should not sell yourself short, there’s a lot of “mechanics” that would never find those broken wires and would just give up after the cannon was empty. Keep up the good work, it’s so refreshing to to see an honest mechanic that knows what he’s doing!
  • @KJParadise
    I've learned that the go-to diagnosis is "broken wire". But you are incredibly fast and efficient in finding exactly what wire is broken.
  • One of the few Youtube videos that actually show a true technician at work. I hope many viewers watch and appreciate why you pay for a "True" technician to diagnose and repair their vehicles. Thanks for taking the time to create this highly educational and interesting video.
  • @paulb4496
    Eric, I was an Appliance repairman for 27 years. A technician who loves his job and cares about the customer is who I was....and it is who you are! Just that makes you Special! I love watching your videos! Treat Mrs. O like a Queen...after all she loves you!
  • @thomask4836
    Dear Eric, I'm retired at age 68. Back in 73, I worked in a machine shop. A year later, I got an electrical apprenticeship in a factory that manufactured mining equipment including locomotives. As a side job, I worked in a local auto garage/body shop. When I became a journeyman, I moved on to working on locomotives in the railroad industry as an electrician and a technician. Years later, I became an instructor to teach people how to fix locomotives. As time went on, I was promoted a few times until I managed a railroad training department until I retired. I trained people for the last 30 years of my career. If your ears were ringing the other day, a retired co-worker and I were praising you. He was my best railroad apprentice who became a close friend and retired as an electrical technician. We both have nothing but praise for you. I'm inspired, humbled and grateful that I can follow your adventures! You ARE a GREAT TEACHER! By the way, Einstein also once said, "why should I clutter my mind with something I can look up?" Best Wishes Always, Tom K
  • @JagerEinheit
    Eric, WHY on earth do you have to be over 14 hours away from me... I swear everyone needs an "Eric/ SMA" local to them. Great work as usual.
  • @user-qw1lq3sz1r
    You are very good at troubleshooting and repairing electrical problems . You have a divide circuits in half approach which speeds up the process . I can tell and appreciate the process . I’m now retired but did troubleshoot and repair for over 30 years in the Banking Industry Security and ATM system. It takes a lot of experience combined with technical understanding to accomplish what you do . Your humble and professional skills and knowledge shine through the videos you produce . Thanks for sharing . I enjoy watching and learn from your experiences. I also do a lot of my own vehicle repairs too .
  • @seasalt92
    I will have to admit that this is one of the best troubleshooting I've seen. If I could find any shop near here that was half a competent or willing to put the effort in I would let a shop do the work on the car. I understand you closing comments about receiving praise. there is nothing preventing other shops from doing things like what you are doing. its technical but not impossible. The difference is character- willing to put in the work to do it right and with integrity. Last time I trusted a local shop I knew there was a leak in the turbo coolant tube- not a fun driveway repair. so I asked them to do it. they wouldn't until they used their pressure tester and magically came up with a coolant tank leak that wasn't there. I figured this was just the price they were punishing me for doing the analysis myself so 375 dollars later they tried giving it back without doing the fix I asked to be done. then having their lead tech look at it again they found the original problem in the exact location I found it, and fixed it - another $1000 and week sitting in the shop, then a few days after getting it back, started having issue with acceleration and found they had lost the connector for the throttle cable and had simply left the end hanging on the knob waiting to fall of in some bump on the highway hours from home. And this is one of the more trustworthy shops in the area. At least I know they are scamming and just have to put up with it to get them to do things I don't have the proper tools to complete well. I feel for the people who don't even know and don't have someone like you who is trustworthy in their area. Thank you for doing the job right and caring to be one of the rare honest ones.
  • When you said “Cat Scan” and then I seen your kitty I about peed myself! You are the best! Thank You I needed that!
  • Mr.O, don't sell yourself short as this is a miracle as shown by the shop trying to sell the customer an instrument cluster. No one wants to diagnose anymore, and all they want to do is shoot the parts cannon. You are one of the old-school talents that still does diagnostic troubleshooting. You, Ivan, and Scanner Danner are just a few who look at the problem and take the time to find the root cause as best you can. This is why so many viewers seek you out for your expertise. Please don't be mad at your viewers for wishing we had a talent like you in our area. The alternative is to be overcharged, pay the parts cannon shop, and still have the problem after letting go of hundreds if not thousands of dollars and the shop saying we don't have an answer for you now pay me.
  • @hawkdsl
    Your electrical vids are my favorite. Mind you, I have the face of a Labrador retriever trying to understand someone reading Shakespeare most of the time. But each one of these peels back the mystery and magic of automotive electrical wiring. Thanks!
  • @smitty2307
    Rare qualities in a mechanic: Honesty Integrity Fairness Your years of experience Willingness to go the extra mile. There is an old saying, easy for the person that knows. These qualities are in YOU not everyone. That’s why you are praised. May be easy to you, but the world needs more people like you. Oh, and your sense of humor and humility…. On point my guy 😂
  • @danlemke6407
    Don't sell yourself short. I would say most of us are not working mechanics and only run across this stuff once in a blue moon and the way you break it down and your uncanny ability to sniff out broken wires is nothin short of autistic savant stuff. Didn't mean to sing your praises, but I haven't seen a better teacher in field applications on this stuff yet. Classroom diagnostics or any classroom teaching falls way short of what you find in the field, and I am mostly referring to the HVAC trade, but is the same for most fields. Your skill is being able to teach practical field applications that is then easy enough understand. I think part of it is that you take the time to move the camera so we see it all and give us a proper explanation. Dammit, I did it again, more praising. OK. You piss me off when you make it look so easy. I struggle. Cars are much different than AC stuff. Anyways, take it for what it's worth, or don't. You have the gift. Thx Eric.
  • @johncrunk8038
    Nice to see someone that has a real technical approach to troubleshooting. I worked on computers for 50 years and you did everything right.
  • Thanks for taking the time to show us your troubleshooting steps! I’ve learned so much from just watching!❤