How a Legendary NYC Deli and Grocery Store Sells 4,000 Pounds of Fish per Week — The Experts

I will never forget Scott Goldshine and the way he handled a situation for me a few years ago. I had a big catering order for a special occassion. I went to pick up the order the morning of the event and there was an issue or miscommunication and it turned out the store never had my order. I got to the store at 1030AM thinking I was picking up food for 50 people for an event at noon and it turned out they didn't even know about it. Scott personally apologized for the mishap and promised me that not only would they be able to resolve it and fulfill the order in the next 90 minutes but that they would deliver it 25 blocks away and set up the spreads and everything for us. Scott was a man of his word and took off half the price for the stress of the situation without prompting. Businesses need a good product to be successful, but they need good people to succeed. Thanks Scott and all of the Zabars family!

There is nothing like an old school business like this! Running like a machine, consistent high quality product. Employees stay for life. You could never replicate this.

25 years, 30 years, 42 years....the fact this man treats his employees with the upmost respect and love, you would think these numbers are an insane time to work for one place but man, one could only ask for a place like this to work. Much respect.

I love how honest and upfront Scott is. You can tell a mans integrity by how he treats his employees.

Love the fact that he lets his deli associate choose whats best for the deli really shows that he trust his team and listens to their opinions

Everyone who works there seem to genuinely love their work, speaks volume about the people who run it!

I worked at zabars off and on for 4 years, and I can personally tell you everything in this video is authentic. Scott is a great manager and everyone truly loves him. I’ve met some of my best friends in that place and I will always be grateful for zabars no matter how old I get

This is the most New York work environment I've ever seen.

This is what I love about New York, Jewish deli but the OG trained a Dominican guy to be him main man, best Chinese chef works in a Mexican restaurant, best Mexican chef works in a Japanese restaurant, etc. Might’ve started as connivence but with time it becomes a thing of pride and part of you no matter if you’re originally from the same place.

“It’s a lot easier when you’re working with people that care”, FACTS.

Amazing...employees staying 10..15...20...42+ years!!!! That says a lot about leadership and the environment of the business. Zabar's should be EXTRA proud of creating a fine working experience where no one wants to leave.

It's saying something about a business when you can point out so many employees and say they've been there for 10+ years and they're all appreciated and happy.

Listen, there's a MILLION places you can find a menial job in NYC. A million little restaurants, delis, bodegas, all of those people could find similar jobs all over the city. The fact that so many of his employees have been with him for 20, 25, 30+ years, that tells you something. They're either getting paid better than those other places and/or they're being treated with a level of care and respect that commands their loyalty and hard work.

I'm a NY native that moved away almost 10 years ago. Zabars used to be a daily thing for me, and I can say without a doubt that it's in the top 3 things I miss about NYC.

The old bird shouting "why cant i get any tongue in Boston??" 😂😂😂😂😂

Seeing how freshly all that food is made, and how the employees are given ownership and respect makes me want to spend my money there. Its worth preserving and helping to support businesses like these

If you have so many people working for you for decades, you’re doing something right

The absolute best smoked salmon in NYC! And their skill in hand slicing it is unparalleled

It’s mind blowing to hear the staff tenure at Zabars 😮

I love Zabars. It was my first job and I had a lot of family work there. Including some in the video. A piece of my heart is always with Zabars. ❤