Car Owner Made a $1400 Mistake! PLEASE Don't Do This Mistake and Know Before you Buy!

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Published 2023-11-08
A Toyota Specialist and Shop Owner shares a story of a customer who made a mistake that cost them $1400 because they did not research their parts correctly.

Folks we've talked about counterfeit parts and how they are everywhere these days and you should absolutely avoid them. In this video I want to shed light on the importance of making sure you're buying the right part from a good source.

Just because it looks right and fits doesn't mean it's the right part! Please use your VIN number when shopping for parts. and when in doubt ask a parts professional to verify before you buy and install.

TCCN Automotive Inc.
Toyota and Lexus Specialist Repair
Visit www.tccnautomotive.com to schedule your appointment today.

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All Comments (21)
  • @richardpena7275
    This is one of the many reasons why I watch this channel. Honest information, years of relevant experience, and the dedication to help the Toyota consumer any way that he can.
  • @kylebucy9541
    I always call the dealer directly and still you have to be careful.. Some parts employees are clueless. Others are very good.. ALWAYS call another dealership to verify the part you want..
  • I like how you defended the other mechanic. Not to save our reputation as mechanics, but you told the customer they did all the correct work. Better then most street mechanics!
  • @tomasso883
    I recently bought a Toyota oil filter for my 2023 venza, the parts dept. at the dealership insisted I provide them with the VIN # just for an oil filter, that’s a real good parts dept., after watching your video, I understand why.
  • I have noticed that some online Toyota dealers will allow you to order parts online and they have NO place to fill in your VIN number. I have worked in the parts department so I know how important it is to always use your VIN number when ordering parts. Especially when it comes to safety parts like brake control devices. I enjoy your videos because they are so informative and packed with knowledge. I worked in parts and as a mechanic for the big three, Chrysler, General Motors, and Ford and knew absolutely nothing about Toyota until I started watching your channel. Now I own Toyotas and I'm extremely happy with the quality and knowledge on how to work on them. Always looking forward to your videos AMD! God bless!
  • @burimlimani2694
    Even with the VIN input, it still shows the 2 part numbers as an exact fit. One of them says it fits 8 models and the other 10 models with no distinctive details.
  • @scofab
    I invest in factory parts manuals for all of my cars, and consider it money well-spent. As noted, make sure you have the manual for the proper VIN series. They pay for themselves with the first big mistake you avoid. Well said and thanks again.
  • @JayBagwell
    AMD is the mechanic we all wish we lived closer to!
  • @sfv41901
    I went through this exact same thing….with a Prius client. He bought the Master Cylinder for base model & had a pkg5. Luckily I caught it, had him return & I ordered the correct part. Dam that could’ve been messy otherwise 😳
  • @chuckcecconi8801
    This is why ill only do business concerning my Rav 4 WITH YOU.. you're the most honest person and best Mechanic I've ever met in my 56 years,See you this spring,God bless you and your family, have a wonderful Thanksgiving..
  • I just go to my local Toyota dealership they’ve never given me a wrong part they always demand the VIN of course and they give me a 10% discount. As the saying goes the happiness of a low price is completely forgotten when the bitterness of a big costly mistake occurs. It’s worth it for me to go to the dealership
  • Thanks for the empathy about the toyota parts catalog - it's kind of awful to navigate!
  • @i.b.brandon4977
    I'm a retired ASE certified mechanic with 35 years experience. This is the perfect example of "penny wise and dollar foolish". An example of this would be like going to the grocery store and buying eggs and bacon, then walking to the restaurant next door and asking the cook "can you fry these up for me please". Our shop would not repair anything with customer supplied parts. Sounds like the owner got a lesson from the school of hard knocks.
  • @chuckquinn8026
    Hard to believe that after you properly diagnosed his issue, he turns around and gives the work to his mechanic that he obviously believes is also at fault…🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️
  • @onefastbob
    Another superb video. I am a retired Ford Parts Manager. Most times a VIN number is needed with Ford Parts also. It always amazed me the number of customers that bitched and complained when asked for their VIN number. If I had a dollar for every time I heard "They are all the same", I would be a rich man. AMD, keep up the great videos.
  • @the_hessian__
    These recent videos just make me glad I can take my car to Amd and just relax. The downside is Chicago winters but at least I have this shop for my baby (IS F).
  • @loranger6447
    Hello AMD. Will you do a video on how to safely clean your engine bay? Keep up your great videos!👍
  • @CamKrazy2000
    This is the reason why I always look up the parts myself, double-check the part numbers before doing the jobs and don't depend on the parts guys or customers. Because I'm the guy who has to do the job again if I get the wrong parts, not the parts people or customers.
  • @Cocora22
    That's why mechanics tell you they prefer NOT to use the part you bring to them. The BIGGEST PROBLEM, my opinion, is finding a good honest mechanic!!!
  • @samh6761
    This was really an eye opener. I was already aware of the confusion that comes into play with many different variants of some Toyota parts after tooling on my own vehicles for a while, but this specific situation highlights how bad it can be if you get it wrong. Gotta be really careful before pulling the trigger on expensive parts.