We Sold 300 Cutting Boards, But Our Tools Couldn't Handle It...

Jennie, your nails match the knot filler on your walnut charcuterie boards. 😂

Great video as always. It does make me nervous when I see you wearing gloves around power tools...

I always struggle to understand why you make individual boards instead of one long length of board, and then chop it up.

Those sanders are not backordered, Rockler in Spring has them in stock. 16-32 and 19-38 models.

Great video thanks for sharing. Ya it sucks these days that companies just don’t care about their customers 😢😢 glad you got your part and got everything done.

What kind over mat are you using when sanding? (the yellow one underneath) I've been struggling to find the right one for a while now

Brother if you are serious at all you need a wide belt sander. The drum sander is for small jobs and hobbyists

This was a great video and inspires me to get back in my shop and make something. Great to see you both back on the shop. Than you both

These folks are learning and improving. I gotta say they are good at marketing, obviously.

I just bought something from a Mom and Pop company over a much larger, and longer in business, company due to a higher customer care rating. They even took the time to make sure I got the best fit for MY needs. Price was minutely higher.

does it make sense for you to have some kind of backup? either another workshop that can lend you some hours on their tool, or some other tool that would do a better job than a hand sander, but not be full price?

actually i liked this video much more as the last like 10 vids of yours. finally some working and insides while working. wish you all the best. best regards from germany.

I used to have that sander too. I just checked and their customer service number is clearly listed on their website. I’ve heard complaints about their customer service, but no need to exaggerate it.

are there sparks (15.24) when using the badsaw? Seems like a little tuning is needed. Speed when producing large batches is nice but this might be a little to extreme in my opinon. Nice to see the process of developing more a efficient workflow!

I feel you on the customer service or lack there of. A few years ago I ordered a tool chest from Sears that shipped out of Canada to my house instead of shipping it to the store. They gave me no update for 3 weeks and they said shipping was delayed and gave me $100 compensation. Upon arrival, the chest was heavily damaged. By the time it was returned, that model was discontinued and I was forced to order the newer, more expensive model. After negotiation, the customer service department gave me 25% off. In the end Sears did the right thing. Hopefully, Latuda will step up too.

Yes! The good old videos are back!!!

Love your guys videos! Don’t take this as being negative…..there are a number of minor tweaks to your build process that would save you tons of time and effort. Would love to share them with you.

I once had to get a part for my wood lathe, but I didn't know what part I needed so I contacted the maker of the lathe, and they told me a part but it ended up being the wrong one. So I contacted them back and they sent me the right part free of charge and let me keep the part I didn't need. 😊

Listening to your customer service story.. I feel your pain.

The local tool store advises to avoid Laguna because of their crappy service.