Empathy: The Human Connection to Patient Care

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Published 2013-02-27
We're here when you need us — for every care in the world. my.clevelandclinic.org/

Patient care is more than just healing -- it's building a connection that encompasses mind, body and soul. If you could stand in someone else's shoes . . . hear what they hear. See what they see. Feel what they feel. Would you treat them differently?

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#clevelandclinic #empathy #empathymatters #patientcare

All Comments (21)
  • @georgesipl4595
    I just "finished" battling cancer when I wrote the music for this.  I'm pleased that you all enjoyed it!  I'm quite pleased to be healthy again as well! George Sipl
  • @crissy217
    I was an actress in this video (too shocked to comprehend diagnosis), and friends with most of the other actors but I still cry EVERY time i watch it! So proud to be part of this video and appreciative of the Cleveland Clinic for creating and sharing it with the world. We can all learn from this.
  • @noa7446
    I'm a med school student- first watched it during one of the classes called "humans & medicine". Since then I watch it once in a while. Just as a reminder in order to keep myself modest and compassionate.
  • @trosa7593
    I cannot believe how forgetful and inconsiderate I often am of the issues other people are facing. Not only should I be more grateful of my own situation, I should also work to be more empathetic of others' difficulties and struggles. Humans have a natural inclination towards egocentricity, but everyday we have the chance to be a little better than we were yesterday! Thank you Cleveland Clinic. This was very inspirational.
  • @robleeg
    I was showed this as a CNA in orientation at a Nursing Home. Excellent video. I was almost in tears. You never know what someone is going thur. Every Healthcare Worker should be shown this.
  • @LindaBrandtmph
    What a great video for helping us all snap out of our bubbles and pay attention to others in a caring way.
  • @Neishalovee815
    Does anyone else cry when they watch this? I graduate from nursing school in december!!!
  • My sister and her team at the Cleveland Clinic created this award-winning video. I watch it frequently to remind myself of the power and healing of compassion. And no matter how busy we are, that we're all facing things that we may not know about. Empathy is what connects us to each other as humans on this journey. ❤❤❤❤❤
  • That had me in tears - as a nurse but now also a patient with an incurable cancer this is so relevant. Brilliant. Well done Cleveland Clinic 10/10
  • @truthful316
    I saw this over a year ago when working at the hospital.  I posted it, but nobody responded.  I hoped this clip would go viral for the valuable message and lesson it provides.  May God Bless those seeing it.  ♥
  • @azkiley
    Instructors had us watch this in nursing school. I watched it several times since, including today, the 10 year anniversary of becoming an RN. Thank you Cleveland Clinic for producing such a valid teaching video that hits the heart every single time.
  • I've wore a few of those shoes, and God brought me through some intense battles - cant help but cry, working in caring profession everyone needs sincere empathy... what if it was you, hope everyone makes it through, sending you peace 🕊❤️🙏🏻
  • @js33430
    I've been in healthcare almost 40 years.. I bet I've seen this video 6 or 7 times, and I still cry like a baby everytime.
  • @WambuiKamau61
    Went through this today in class, after going through the empathetic "skill" just realised empathy isn't putting yourself in other people's shoe, it's being kind and understanding through difficult times.
  • @Ms.ERICA.
    I cry every time I watch this, no matter what. This is a life changing video.
  • Upon beginning my Masters in Healthcare Administration degree, my professor showed us this video and closed by saying, "if you didn't feel something from watching this video, you do not belong in the health care industry." This could not be more true, and more accurate. Each time I watch this video, it almost brings me to tears and then reminds me of how lucky I am to work in the health care industry and how empowered I am to arrive at work and do my absolute best.
  • @chanroobi7460
    I show this to my staff once a year just to center everyone around why we are healthcare workers.
  • I’m watching this for nursing school course but this hit so close to home. 6 years ago i was that mother walking up to have my sons meet their dad for the last time who was dying to cancer. This shook my heart a little. I so put myself in others shoes everyday. Thank you for spreading the awareness.
  • @galaxyrose15
    I'm watching this at home so I have a chance to cry with it because whenever it is played in my class or at work I have to choke it back. It's a beautiful video.
  • My Criminal Justice professor showed us this video in class today, saying that even though it's our job to put away criminals...our bigger job is to connect with the people we're protecting. To try and understand them, so that we can help them, as that is our job in the big picture.  To help people and keep others safe. I'm proud to be studying to become a cop, especially after hearing him say that.