Mercedes-Benz EQS ownership experiences at 8 months - Early Adopter Regrets?

You can tell the EQS when NOT to charge rather than telling it when you can charge. I have mine set to 8AM to 11PM. It's a big reason why I wish I could assign the other charging settings to the Home/Work program mode. I know all about regrets as an early adopter. I got one of the first 2021 Model S refreshes and the car was plagued with power problems and Tesla eventually bought it back 6 months later. Then I got the EQS 450+ with a horrible dealership markup, but I needed to replace the Model S right away and I wanted a luxury EV. The EQS died 8 months later due to a software bug! It took them over 50 days to figure it out, but by that time Mercedes agreed to buy it back, too. Man, being an early adopter can suck. But you know what doesn't suck when buying from Mercedes, the support of the dealership. My dealership put me in a new EQS 580 with a bunch of upgrades for the same price I paid for the 450+, much of that difference paid for by the markup. My dealership wanted to ensure I continued to do business with them. Tesla could care less about me being a returning customer - they cut me a check and told me if I wanted a new car, I could get at the back of the 6 month line. Great video. Thanks for being frank with us, especially at the end.

Well I have one of the first production 580's ever delivered. Best car ever made. Aside from minor MBUX "burps" the first few mths, the car has been utterly reliable, never requiring service, except for a single visit for software updates. 6 foot riders fit perfectly in the rear. As expected given the size there is an overabundance of legroom in the rear. Headroom in the rear is only tight if you are over 6 feet tall. Ultra fast, ultra comfotable, ultra quiet. As an EV, it charges fast has up to 400 miles range. BTW it is faster and handles better than the S class. It also has a more comfortable ride than a modern S class. I think the reviwer is thinking of an 80's S class with 16 inch wheels, all cars with ultra large wheels will seem a hrher on potholes than those cars. And yes, the rear is not as "sumptuous" as a regular S class, the car is not meant to be a limo and like most S classes the rear seat is empty or used by people shorter than 6 ft for 99% of the time.

Keith - what an interesting and well done video! Like you I am a loyal Mercedes owner but waiting for the next model year to take the plunge from ICE to EQ. Likely the EQE sedan. I am holding out for more range, faster charging specs, better in-dash route planning (ie dynamic supercharger info). Since I just discovered your site, I'm not sure if you describe how you plan for road trips in the EQS - using the on-board NAV, the Mercedes app and/or others? Thanks again.

Informative video, thanks!

Thank you for this update. New things I learned. I just ordered an EQE SUV 4 MATIC. It gives lots of info. I agree, MB should have made the back seat a little roomier for the EQS. I had a 2004 S500 4MATIC. So I know what you mean about the room in the S-class. Also, you are getting close to the 500 number. Hopefully you reach it soon. I recently started my cooking channel. I am moving up every month. Keep up the good work. I really enjoyed your review.

Another early adopter EQS450+ owner here with 20k miles on it. Zero issues with my ride. Design was questionable for me before the purchase, but it really grew on me since. Very classy and unique look on the road full of generic looking (to me) Teslas when it comes to EV world. Ride quality is exceptional and it is quieter than the S-class for obvious reasons. I did own the Model S back in 2012 which I actually paid $10k more for than my EQS. The only benefit of Tesla was that it was faster. The rest was far FAR inferior: built, ride, interior, range, reliability - you name it. Absolutely love that I can drive 320 miles from Vegas to San Diego non-stop and still have 16% left on my battery upon arrival where with Model S I had to stop for an hour to charge. I test drove some rivals (Taycan, Lucid) - nothing compares in price/value IMHO. Give it a strong consideration if you want an electric S-class type of vehicle that does not need any service (air filter every 20k miles lol) and does an equivalent of 100 miles per gallon.

I am thinking of buying one now 2022 model. You made me reconsider. Thank you.

I have one of the early 2022 EQS580s and have been driving it for the past 16 months. While I love many of the features, I do get frustrated by some of the nagging little problems that have resulted in me taking the car to the dealership 6 different times. After 2 trips for this issue, my driver side window often will still not close automatically as it hits the normal top and immediately retreats to 1/2 open. After many tries I am forced to manually raise it 3 or 4 times, stopping just short of completely closed. After driving a few miles, I can then close it. The dealer has been unable to fix it completely, although it now happens less frequently. My front cameras were not working properly and required the dealer to replace the bracket that must have arrived from the factory bent. Yesterday my rear camera stopped working altogether. I stopped by the dealership and they could not immediately fix the problem so I go back to service next week. I am beginning to see why Mercedes rates so low with owner satisfaction regarding reliability. My previous Audi A8 was bullet proof. I hope additional luxury electric vehicles are available when my lease expires because I cannot see myself owning this car when it is out of warranty.

On a 2010 s550 getting in and out of the front seats is a problem for me because of the same reason you mentioned. The roof line is too low and I always hit my head. Never had a problem on my Lexus ls 460. Maybe a better and clever design?

Thanks for the review. I have to say that for a first owner, whilst under warranty, if there are any technology issues at least hopefully they will sort them out with no cost, just perhaps inconvenience. The problem will be for the 2nd or 3rd owner if it goes wrong. Back in the day I had an old AMG C43 as the 2nd owner and had it for several years. It had problems with the technology, such as the electric sunroof stopping opening fully, drivers door mirror not working, the LCD display on the air con backlight failing so could not see it at night. But I just ignored all those and still enjoyed driving it. With modern technology such as adaptive cruise control, braking, steering assist or even just getting into the car you cannot just live with it. The other issue with BEV cars at the moment is the technology on the battery and charging side is moving on so quick I wonder when these current EV cars will in effect be obsolete as not enough range or fast charging. A diesel engine 10 years back still gives similar mpg and "fills up" similar to a brand new one. So that increases the longevity of the car and people who can only afford a $5000 -$10 000 car still get something similar on performance and range to a new one, just without the gizmos. I wouldn't want to buy this EQS in 9 years time considering the range and charging compared to what will be availble then for a 3 year old EV car in 2032. I'd pay more for the younger car. Even without the worry with reliability. These cars are driving dinosaurs. I only trust the Japanese for electrics as well, maybe the Koreans. Certainly not any European manufacturer, and I come from the UK. Drive a Toyota now.... The german car manufacturers seem to be just adding more and more gizmos to keep their software engineers busy and outdoing the other german manufacturers. The old addage "If it hasn't got it, it cannot go wrong" is being stress tested. Air vents with motors so you can adjust them from a menu?? Seems a solution to a problem that does not exist. How did we manage before ????? All the best with this car and your next one.

Excellent discussion.

I don't see the charging as outdated. You will have the option of CCS, NACS, and the new Mercedes charging network. You will still maintain your free charging at EA. We as Mercedes EQ owners will have the best of all things charging. I have a blue EQE and I love everything about it. The drive is much better than the E-Class model I was going to buy or that I have owned. Great Vid.

Nice to see your video again. I think you could have the power doors installed at a Mercedes modification shop. Though not cheap😮

Thank you. I am considering an EQE SUV.

I believe on the door handles if they don't open when you walk up, you can swip front to back on the handle to open them instead of pushing. It should work every time.

I had two major issues why not buying. 1) no lift on air suspension 2) price on rwd only model. Europe have MB plugins with 25kwh batteries under half the cost. Same running costs for most on daily driving under 60 miles per day. I agree on styling but just would be able to live with it.

Great review

Good review. I have the EQS SUV so the problems you have doesn’t apply for me. Like getting in and out of the car. You can tell the car when you charge. However, Mercedes decided to call it something else. It’s called ‘Pause’. You just tell the EQ when you don’t want to change. As for the charging port. Mercedes isn’t going to charge the port. There’s going to be two options. First is an adapter you can purchase. Like when Teslas want to use J1772 chargers. Vice versa. Second, Tesla super chargers are going to be equipped with special charging cables for EVs that use J1772.

CCS is not going away anytime soon. Even though the country is moving to NACS, you'll have charging available to you longer than you'll likely have that car. I really wouldn't worry about it. Also, the adapters should not be too expensive and will likely be worth it just to increase your options of charging by at least 3X

PS, can I make a request for a new quick tip video: how to set up the car for one peddle driving. I have watched a few reviews where the driver did not realize they had to disable creep mode while in strong recuperation to get the full one peddle experience.