Gibson USA Guitars: Quality Control 2024

Published 2024-03-27
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How many returns will it take to get a good one? Only time will tell! Come along on our journey trying to buy a Gibson Les Paul Standard without too many issues in 2024. So far we have bought and returned one guitar, received the replacement, and then had to return that guitar as well. Hopefully third time will be the charm, but who knows?! Join us in looking at some actual Gibson Les paul details and quality control issues in modern 2024 Gibson USA guitars.

All Comments (21)
  • @brucegagne4717
    I worked for Gibson Montana Division back I the early 90's. I was in QA for a very short time, I was removed from that position after about a week. I didn't pass any guitars in the binding scraping area because none of the binding was properly scraped. Lots of spots, gaps, etc. I was at fault for not letting them go through. I was punished by moving me to the binding dept. That was a great move for me. I ended up doing all the white wood repair and eventually moved to the custom shop where I was the body build guy and did all the banjo resonators.
  • @mars6433
    A Les Paul Standard should be flawless. Their QC is atrocious.
  • @vox1962
    This what happens whenever venture capital owns a business, decline wages leading to a younger less experienced workforce, pressure to speed up production with consequent drop in attention to detail and quality control, decline in quality of materials and increase in price
  • @mollirodhaet7224
    No way a slam on Gibson?Myfriend, Fibson slammed itself with that piece of absolute horseshit.
  • @reddsshaker3477
    Love when uninformed people state, “But THIS one’s been Plek’d”. I’m a luthier. I know what goes into a good setup, and what a Plek is capable of correcting. Short story?…a lousy tech doing a lousy setup, and then tossing the guitar into a Plek machine will essentially RUIN that guitar in one swoop.
  • @bellend69
    Get your money back and buy a heritage guitar, you will have none of these issues.
  • @AD-jd8is
    Every time you lay down that guitar on top of the case leaning on back of headstock I get vomit reflex.
  • @BostonWhoFan515
    I bought that same guitar two years ago. I went through five returns/replacements. All had QC issues like yours in one way or another. The last one still had QC issues, but much less... EXTERNALLY! Inside the control cavity, the ground solder joint had broken free, and someone wasn't accurate with their soldering iron because one of the volume pot wires had been slightly singed, but it still worked. I called my sales rep and told him enoughs enough, something's gotta give, and he understood. I ended up keeping that sixth guitar with those QC issues, but in order to do so, I asked for considerable compensation to make up for the giant hassle. We settled on a $550 Blackstar HT5R-MKII tube como amp I'd been thinking about buying, along with an MXR EQ pedal and three packs of strings, FREE OF CHARGE! I soldered the ground wire back in place and left the slightly singed wire alone. So, at the end of the day, I was given nearly $700 worth of gear to keep the guitar. Most people think it was a wise move, myself included, while others think I should have just returned the guitar entirely. There's some cosmetic issues with the headstock wings not being perfectly semantical, but that's virtually unnoticeable, and a common flaw with old Les Paul's. The internal wiring issue can be fixed cheaply if it ever shorts out, and ironically, the guitar was made on Oct 12, my birthday, and weighs just under 9 lbs. So it's got some neat stuff going for it. Plus, I got a great amp, a pedal, and a few packs of strings for free out for the deal. I definitely feel your pain, though. The QC issues are off the charts. I tried six guitars, and this was the best. That's pretty sad. To be fair, I have a Gibson SG Special that I bought a few months prior, and it's fantastic! The only issue it had was an improperly cut nut, but I always get bone nuts put on my guitars anyway, so that was a non-issue for me. The 50s goldtop ordeal was a complete nightmare, and I'm glad it's over. Due to the compensation I received, I don't have any buyers remorse, but I still think it was a ridiculous ordeal to have to go through for a guitar at that price... and they've gone up about $400-500 since then! To see that still going on is insane. I've since named the guitar "the unicorn." 😅 Cheers! 👍
  • @Aubrey_Yates
    I purchased my Les Paul Supreme from Sweetwater and it is perfect. Sweetwater do a quality inspection and I am pretty sure they would have rejected it and sent it back to Gibson if it had these kinds of issues. Just an additional peace of mind.
  • @calebbhawkins
    Would be interesting to see this under a black light.
  • @GeorgeVGuitars
    Unfortuantely this has been going on for some time now. It's no longer a QC, it is a production problem. Gibson's workforce is younger and less skilled and my guess is they are getting pushed. At this point i'm ok with Gibson going bust, I am done defending them.
  • @superlead1002
    You can get a Tokai from Japan that won't have the same issues, and will be less expensive even with shipping and import duties...They still have the open-book headstock, nitro or poly finish depending on what series you get (premium is nitro, vintage is poly). It won't have fret nibs, but...the quality is there. Certainly worth a look.
  • @mikea6168
    I went through 3 Blueberry Burst Standards 2024, with binding neck issues. Ended up not getting anything. Gibson QC is a major concern.
  • @nickcirillo6191
    Quality control should be important. This is a real shame. Especially for a company that is so historic.
  • @BaroqueBlues
    I've been repairing instruments since 2004 & trust me... I know the problem with Gibson. Their priority is cranking out money, not making a quality product.
  • @green461
    That guitar was frozen, I doubt Gibson would store them in freezing but likely got on a delivery truck and left in a UPS warehouse or truck overnight or in transit in a semi trailer and froze. The timeline you mention seems about right. That would cause the wood to move as wood does retain some small amount of moisture. It would explain the finish cracking, the frets raising up Wood, metal frets, and lacquer all expand and contract at different rates in extreme temps. If you send this back mention it to them.. you dont want a frozen one. Spring is here so hopefully you luck out.
  • @ovivan79
    Yeah, I don't have remotely as many issues with my 50s Standard, but rough-ish toolmarks on the neckbinding - check, areas with crap under the clearcoat - check. Had the guitar professionally setup and love it even though it's on the heavier side. Having said that.... bought a Maybach Lester 59 and holy smokes. That should be the benchmark for Gibson USA! Spotless LP, 3.2 kg -aged, Plek'd, beautiful craftsmanship. Same, even a little lower price to a Gibson USA Standard.
  • The last Gibson I bought was 2015. I have a 2008 LP and the 2015 LP special. Both with the 60s neck and both excellent guitars! I bought both brand new and both were setup perfectly (for me) from the start. Low action, 0 buzz, smooth fret edges, perfect intonation. In all these years, i have never done anything except play them, change strings, and keep them clean and happy. It is sad to see what Gibson has become. I would never give my money to a company that cares this little about the product its producing.
  • Yes you do see high Frets on fenders. I just set up an American Fender Strat....15 high frets.